Exchange policy


We do not accept returns.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@tashithreads.com and send your item to: Tashi Threads, AG 65/90, 3rd STREET, SHANTHI COLONY, ANNA NAGAR, 600040 Chennai TN, India.

You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

For any further queries, please do not hesitate to contact us on +91 97899 46119.